REFUND/ EXCHANGE POLICY
Refund Policy
RETURN / EXCHANGE POLICY
All items purchased are final sale. We do not offer returns, exchanges, or refunds.
Returns or exchanges are only permitted for items that are received defective or damaged.
Returns will not be accepted for sizing issues, as sizing is explained in description provided for all products.
To request a return or exchange for a defective item, please contact us within 7 days of delivery with your order number and clear photos of the defect.
📧 Email: info@through7fire.com
📩 Or DM us on Instagram: @through7hefire
Items must be:
• Unworn and unwashed
• Unaltered and free from odors
• In original packaging with tags attached
If items do not meet these requirements, they will be returned to the customer at their expense.
We reserve the right, at our sole discretion, to determine whether returned merchandise is defective and eligible.
Return shipping costs are the responsibility of the customer unless otherwise approved.
Refunds (if applicable) will be issued to the original form of payment only. Please allow 5–10 business days for processing, depending on your bank.
ORDER CANCELLATION POLICY
Orders may be canceled within 48 hours of purchase, provided the order has not yet been processed or shipped.